Local IT Support · Scotia to Eureka
Solving today’s problems with today’s technology.
Managed IT for local businesses and friendly, professional computer help for homes — right at your door, anywhere from Scotia to Eureka along Highway 101.
Why customers call PSA
- CompTIA A+ certified techniciansVerified, professional credentials.
- Straightforward pricing$73/hr in 15-minute increments — you decide before any major repair.
- We come to youOn-site service from Scotia to Eureka along Highway 101.
- Security-first approachPrevention, backups and recovery built in.
Services
IT support for home and business
Whether you run an office or just need your home computer working again, PSA has you covered.
Managed Services
Business Services
Predictable monthly cost, guaranteed response times and peace of mind — your workstations, servers and network proactively monitored and kept secure.
- Server & network monitoring
- Remote support
- Workstation tune-ups
- Malware, adware & bloatware removal
- Wired & wireless networking
- Backup solutions
No surprises
Residential Services
Business-class support right in your home, with competitive response times and pricing — no need to haul your computer to a shop.
- On-site support at your home
- Tune-ups & clean-ups
- Virus & malware removal
- New hardware & printer setup
- Home networks & getting online
- Backup solutions
Free tools
Help for everyone, no appointment needed
Quick, free tools for when something goes wrong — whether or not you’re a PSA customer.
Think You’ve Been Scammed?
Step-by-step help for scary pop-ups, scam calls, remote access, gift cards and more.
Tech Helper
See your device, browser and IP address at a glance — handy when you’re on the phone with us.
Is It Just Me?
Run a quick internet check, see local outage maps, and learn what to try before you call.
The PSA approach
Prevention first, so problems don’t become emergencies
Security focused
Preventive maintenance, disaster recovery and security come first — so you can focus on your business.
Proactive monitoring
Managed clients’ systems are monitored so issues are caught before they turn into downtime.
Clear, fair pricing
Hourly billing in 15-minute increments. We find the cause, then you decide how to proceed. No surprises.
Truly local
On-site visits from Scotia to Eureka along Highway 101 — a real technician, close by.
Pricing
Simple, transparent rates
Hourly support
$73 / hour
Billed in 15-minute increments (rounded up).
First
Find the cause
We troubleshoot until the real problem reveals itself — billed at our normal hourly rate.
Then
You decide
We explain what we found and what it will take to fix, so you can choose how to proceed.
$35 minimum charge for “local” on-site visits (between Scotia and Eureka along Highway 101). Please call for non-local requests. Business Managed Services are billed monthly — call for a quote. Payment by cash or check.
Articles & Guidance
Stay safe and informed
Plain-English guides on security, backups, scams and everyday computing.
Business hours
| Monday | 9 AM – 6 PM |
| Tuesday | 9 AM – 6 PM |
| Wednesday | 9 AM – 6 PM |
| Thursday | 9 AM – 6 PM |
| Friday | 9 AM – 6 PM |
| Saturday | Closed |
| Sunday | Closed |
All work is by appointment only (except for Managed Services clients). Call (707) 506-6802 to schedule. If you reach voicemail, you must leave a message with your phone number and a brief description of your issue to receive a call back.