Articles & Guidance
Plain-English guides on security, backups, scams and everyday computing — plus our Threat Glossary and Security Alerts Archive.
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How Much Security Do You Really Need?
It’s easy to assume that more security software means more protection. In practice, the right amount of security depends on how a computer is…
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Data Backup: How to Protect What Matters Most
Life insurance, medical insurance and retirement savings are all ways we protect the things that matter most to us. What about your data? Most…
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Antivirus and Antispyware: How They Protect You
Every computer connected to the internet is exposed to a steady stream of files, links, email attachments and downloads — and some of them…
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Amazon-Related Scams
Because so many people shop on Amazon, scammers love to pretend to be Amazon. A message about an order or your account seems believable…
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Windows 10 Support Has Ended: What to Do Now
Microsoft ended support for Windows 10 on October 14, 2025. If your computer still runs Windows 10, it hasn’t stopped working — but unless…
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A Brief Introduction to AI
Artificial intelligence (AI) is in the headlines every day, and it’s already part of everyday life — in the spam filter that sorts your…
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Scams and Scammers – Email
Email is one of the most common ways scammers reach people. Phishing emails — messages made to look like they come from someone you…
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Scams and Scammers – Phones
Scammers use phone calls and text messages to steal money and personal information — bank and card details, passwords, Social Security numbers. A friendly,…
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Scams and Scammers – Web Browsers
You’re browsing the web when suddenly the screen fills with a warning: “Your computer is infected! Call Microsoft Support immediately.” An alarm may sound,…
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Printer Installation 101 – (WiFi)
A Wi-Fi printer can sit anywhere within range of your wireless network and be shared by every computer, phone and tablet in the house…